Focus On The Community

BTA LogoThe Bloodwood Tree Association (BTA) is an incorporated Aboriginal Organisation formed in South Hedland in 1977.  The organisation provides services for the unemployed, homeless and alcohol effected people in need. 

The constitutional objectives of the organisation include:

  • To support the development of the community in all ways, specifically in the fight against substance misuse
  • To help and encourage the members of the community to keep and renew their traditional culture
  • To support education, job training, health services, work and housing for the community

 

The organisation is responsible for the implementation of a broad range of programs and services delivered across four sites as outlined below:

  • Crisis Accommodation
  • Emergency Relief
  • Events Coordination
  • Substance Use Prevention & Intervention
  • Sobering Up Centre
  • Homeless Support
  • Patrol
  • Employment & Education

 

Bloodwood Tree required a customised and holistic data collection system that would allow them to better manage their activities across all their sites and programs. SRA Information Technology was awarded the work after competing in an open tender.

Meeting the Challenge >>

The new application needed to provide the following functionality:

  • Amalgamate data required by funding bodies into one data base
  • Amalgamate data relating to clients and programs into the one data base
  • Track the status of clients through one common data base from respective sites
  • Track the progress of projects against targets or other key performance indicators
  • Generate reports for various programs, projects and clients
  • Indicate expenditure for each of the programs and services

 

In addition to the specified requirements the biggest challenge was to extract information from the various different stakeholders and role players within the organisation.  As the majority of the information being collected was stored on hard copy over a long period of time, there was no easy method of data analysis using existing systems and processes to ensure that the solution being designed and proposed captured all of the data requirements.

Extensive effort and innovative techniques were used by SRA staff to allow for transparent communication between all project members. This fundamentally laid the basis of the entire project as it allowed SRA to define and design a system which captured all the data requirements and provide the Bloodwood Tree Association with a user friendly web based solution. 

Outstanding Features >>

The solution developed for BTA contains a number of business focused features which were over and above the scope of requirements. In addition to providing a web based system for purely capturing data, SRA has also enabled functionality to allow BTA to pro-actively manage the needs of their client base. This includes an accommodation booking module along with various other modules such as Employment & Training & Homeless Support services.

This design not only adheres to the requirements of a solution for data capture, however it gives BTA the capability to understand the history of individual clients and to provide a high level of support  which they seek when enrolling for any of BTA’s services.

Comprehensive Benefits >>

As a result of the solution Bloodwood Tree Association are now in a unique position of being able to easily track individual client’s progress towards substance rehabilitation, employment & training, accommodation and many other services which are offered by Bloodwood Tree.

Bloodwood Tree has also benefited in terms of being able to provide more detailed reporting information to funding bodies with less effort involved. Reporting on a program/ services level has also enabled BTA to use these reports for strategy planning.

The web based solution now provides BTA with the ability to use the application from any of their location which has internet access. It also aligns them closer to the strategic plan which is to expand their presence in the way of services and geographical locations.

Leading Edge Technology >>

The BTA Data Management Application was developed using a  .Net framework, providing the client with a user friendly web based interface supported by an SQL Server database.  This proven technology is aligned with the BTA’s strategic growth plans.

Case Studies

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