SRA has a documented Quality Management System that incorporates a number of work practices and standards.
We place a strong emphasis on making sure that the client is involved at all stages in our projects. This level of involvement assists in maintaining a high level of quality and ensures that all commitments being made can be met.
At the end of each project we also seek client feedback on the process and carry out a post-implementation review. These reviews are then used to further refine, if necessary, any aspects of our methodology.
SRA is constantly seeking ways of improving service delivery. We are committed to providing our clients with the best customer experience we can.