Keeping The Wheels Turning
At SRA we realise that your software investment doesn’t stop at the implementation stage. There is an ongoing life-cycle, requiring that your software is upgraded or repaired as necessary. The more critical the application, the more important it is that you can respond quickly and effectively to change.
SRA offers customised support arrangements that ensure you have ongoing access to the expertise you need to manage and support a software solution or suite. We have the ability to customise the service according to need to include features such as guaranteed response times, fixed charge rates, service desk support and more.
We reward the trust you put in us with these agreements by offering preferential access to skills and preferential service scheduling and various incentives from time to time as they arise.
Contact us to discuss how we can help with your Software Support & Maintenance